We’ve all seen it many, many times. You click a link or type a URL and you are confronted abruptly with a cryptic and unhelpful 404 Error Message like this : Don’t bludgeon your poor visitors with error pages like this. Remember, your competition is only a click away. It doesn’t take much to irritate […]
Improving Customer Experience on Your Site – Part 1 – 404’s
March 14th, 2010 · 2 Comments · customer focus / user experience, online marketing, WordPress
Slow Site? Some Practical Advice
March 8th, 2010 · Comments Off on Slow Site? Some Practical Advice · technology
I have been receiving complaints that the new site design is slow. Having tested it on all modern browsers, and having found no such issues, I wondered where to start. Some Googling and poking around later, I came up with the following tips that I thought I’d pay forward.
Beyond Arial and Helvetica
March 3rd, 2010 · 1 Comment · technology, WordPress
Way way back “in the day” I did tech support for Word. I worked for a company here in Massachusetts; we had to pretend we worked for Microsoft. One of the questions we would often get was how to save a document so that when it was emailed to someone, the font information was preserved, […]
Shinichi Maruyama
February 27th, 2010 · No Comments · photography, things I had to share
Every once in a while you come across something that just connects with you so much that you just have to share it with everyone you know.
Google Buzz – “Epic Fail?”
February 21st, 2010 · No Comments · online marketing, social media
Well, much to no one’s surprise, and much as I predicted the other day, Google did not put their best foot forward with Buzz, privacy-wise or just-about-any-other-wise.
Salesforce.com Goes Social
February 19th, 2010 · Comments Off on Salesforce.com Goes Social · online marketing, social media
“Why do we know crucial things about our family and friends in real time as they happen but we don’t know what’s happening with our top customers, our top deals, our critical support cases, or even our own employees we sit next to everyday?” Why indeed?
Metrics for Twitter
February 17th, 2010 · Comments Off on Metrics for Twitter · online marketing, social media
Convincing the boss that Twitter matters is still a serious thing, especially at larger firms in the B2B space where risk aversion is high, legal issues are legion and metrics are king. Putting effort into a Twitter account just because everyone else is doing it won’t fly.
Free tethered mode shooting
February 13th, 2010 · No Comments · photography
My children — aged 4 and 2 — love using the Playstation Eye camera and EyeCreate software on our PS3. The shots they take, though grainy and small, are spontaneous and full of joy because they can see the picture right away; there is immediate feedback on what they shoot. They have a blast and […]
The buzz on Google
February 9th, 2010 · 1 Comment · online marketing, social media
Google is taking aim at social media again. Soon, you should have a new tab in your Gmail account that will give you access to Buzz, which is designed to make sense of your social media world.
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