Daniel J. Donovan's Lawn Gnome

Last week, I briefly wrote about how I use Twitter. It prompted a co-worker to ask how I made use of it to “listen,” apart from the aforementioned Flipboard. There are several tools — like Crimson Hexagon and Radian6 — that deliver comprehensive social media business intelligence. At a price. If you are a non-profit […]

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I do not Tweet. Being a good Tweeter requires an enormous commitment of time, one I doubt I will ever be ready to make, even if I suddenly become a lot more interesting. However, this is not to say that I dislike Twitter. In fact, I love the tool and use it every day, mostly […]

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Well, much to no one’s surprise, and much as I predicted the other day, Google did not put their best foot forward with Buzz, privacy-wise or just-about-any-other-wise.

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“Why do we know crucial things about our family and friends in real time as they happen but we don’t know what’s happening with our top customers, our top deals, our critical support cases, or even our own employees we sit next to everyday?” Why indeed?

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Convincing the boss that Twitter matters is still a serious thing, especially at larger firms in the B2B space where risk aversion is high, legal issues are legion and metrics are king. Putting effort into a Twitter account just because everyone else is doing it won’t fly.

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Google is taking aim at social media again. Soon, you should have a new tab in your Gmail account that will give you access to Buzz, which is designed to make sense of your social media world.

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A French-language broadcasters group will lock five journalists in a French farmhouse for five days, giving them access to nothing but Facebook and Twitter, to see how much news they can learn about.

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