Comments on: Apple iPad “Unable to join the network” on Verizon / Westell VersaLink Model 327W

By: Daniel J. Donovan

Daniel J. Donovan — Mon, 06 Feb 2012 03:11:40 +0000

Great! Glad it worked out.

By: karen

karen — Sun, 05 Feb 2012 23:48:17 +0000

I had the same problem with my Ipad2 and my westell router (A90-327W15-06). I had already tried options 1 through 3 and it didnt work, which is why a did a search and found this blog. Option 4 worked. And this probably explains why I had spotty internet service in the past- the device needed to be updated. Thanks for providing good information, now I can enjoy my new toy.

By: Daniel J. Donovan

Daniel J. Donovan — Tue, 27 Dec 2011 05:08:33 +0000

Glad it worked out.

By: Daniel J. Donovan

Daniel J. Donovan — Tue, 27 Dec 2011 05:06:27 +0000

I stopped using my Westell router about a year ago so I cannot offer any insights, I am afraid. Sorry.

By: Lundegard86

Lundegard86 — Mon, 26 Dec 2011 20:58:10 +0000

Simon Tew … your input worked perfectly! Thanks!

By: Lundegard86

Lundegard86 — Mon, 26 Dec 2011 05:17:08 +0000

The firmware file is now a dot rel dot upg ( .rel.upg) file and I'm having trouble running it. Any help

By: andrew liles

andrew liles — Fri, 20 May 2011 04:57:18 +0000

ahhh, carp. I have the same issue. What did you find? Would I be crazy to use the verizon .upg upgrade to upgrade mine although its bellsouth? i am assuming so, and too skeerd to try.

By: Daniel J. Donovan

Daniel J. Donovan — Wed, 11 May 2011 04:34:12 +0000

@ModemWizard:disqus Thanks for the update!

By: ModemWizard

ModemWizard — Wed, 11 May 2011 04:04:56 +0000

Thanks to Daniel for writing this blog entry and providing some much needed orientation.

This is the link to the firmware upgrade for the Westell VersaLink Model 327W as of May 10, 2011:
http://my.verizon.com/central/...
or you can try
verizon.net/versalinkupdate

I upgraded the firmware and my iPad was immediately able to connect to the network. I hope this helps more people.

By: left3rd

left3rd — Fri, 24 Dec 2010 00:05:21 +0000

Daniel — this was exactly the problem. I updated the firmware on the modem, and was able to set up a WPA network right away. No hesitation at all in connecting. The biggest hurdle was finding the upgrade for my Verizon-issued modem. Verizon recently sold it's internet service to Frontier, and things are still in disarray.

However, I found a link for my model that my Mac could upload to the modem at: http://download.verizon.net/cp...

You may find other versions of the file here:
http://my.verizon.com/central/...

Hopefully this will help someone else with the same problem.